KONE is a global leader in elevator and escalator business with our Head Office in Finland and employing over 47,000 employees across the globe. www.kone.com
Admin Assistant - Maintenance Department
The Maintenance Administrator supports the Maintenance team in administrative tasks ensuring the right quality of the jobs back reported by the technicians, timely and correct maintenance of the technicians scheduling, assignment of the maintenance team for any new or updated contracts, correct technician workload balancing in every rounds, and helping the supervisors in the others administrative tasks.
Key Responsibilities include:
•Accountable to create and update equipment and customer master data based on requests from Sales Persons and Maintenance Engineers
•Accountable to create free service contracts on time based on New Equipment Business milestone follow-up (at latest at the time of New Equipment Business handover to customer)
•Accountable to create service contracts on time based on requests from Sales Persons
•Accountable to inform Maintenance Administrator about new contract creation to trigger maintenance plan creation
•Accountable to maintain and update all contract data based on requests from Sales Persons
•Accountable to cancel maintenance contracts (including lost information) based on requests from Sales Persons
•Accountable to inform Maintenance Billing Administrator, when invoice cancellation or credit note creation is required (in case of contract modification or cancellation)
•Accountable for the accuracy and consistency of all equipment, customer and contract master data (checking, monitoring, requesting missing information and correcting the data)
•Accountable to communicate and clarify any open questions with Sales and other relevant internal customers
•Timesheet and SAGE program input
Skills, Education and Experience:
- Experience in the field of administration and business support
- Advanced Computer skills (Excel and PowerPoint proficient usage is a must)
- English Proficiency
Please apply through the website and make sure to attach your CV: https://careers.peopleclick.com/careerscp/client_kone/external/gateway.do?functionName=viewFromLink&jobPostId=35250&localeCode=en-us
