About the company: Deraya was founded in 2002 as an Egyptian sales services company providing high quality services to reputable and large corporations. Deraya became a market leader specializing in sales operation management and sales training and consultancy. Over the years, Deraya has grown and evolved into a group of companies offering very specialized services: Deraya Insurance -Deraya Real Estate - Deraya Banking Services.Company’s Website: www.deraya.net

1) Sales Advisor

The Sales Advisor is responsible for selling international medical insurance plans directly to individuals and corporate accounts. Years of experience: 0- 3 years.

Job Description:

 Prospecting potential individuals and corporate accounts using different database and directories.

 Calling prospects and setting appointments for visits.

 Participating in any organized event to promote the international medical insurance plan.

 Continuously generating prospect customers and referrals from every visit.

 Selling products using “face-to-face” selling techniques.

 Ensuring the delivery of all necessary documents.

 Achieving the given monthly targets.

 Filling in daily reports and submitting them to manager as required.

Job Requirements:

 Bachelor’s degree.

 Advanced computer skills

 Strong communication skills and ability to multi-task. Ability to work seamlessly in a team-based environment.

 A medical background or strong knowledge of the medical insurance industry is an advantage.

2) Sales Coordinator

The Sales Coordinator is mainly responsible for communicating with our medical insurance providers and preparing medical insurance offers to our corporate clients. Providing administrative support to the sales department is also considered part of the job.

•Years of experience: 1-3

Job Description:

 Act as a liaison between Deraya and medical insurance providers.

 Receive and validate sales team requests according to standards of each company.

 Responsible for preparing proposals, presentations and agreements.

 Ensure data capturing is done according to pre-set standards and is fully responsible for the integrity of the information captured.

 Analyze proposals and make sure they are matching client requirements.

 Conduct Comparative analysis between different proposals.

 Generate detailed reports to be presented to management.

 Retain good working relations with existing service providers.

 Conduct market surveys on the medical insurance companies and provide annual comparative report.

 Understand and utilize all resources available to accomplish assigned tasks.

 Prepare incoming mails and faxes documentation for processing.

Job Requirements:

 Bachelor Degree.

 Proficiency in spoken Arabic and Excellent English.

 Advanced computer skills, with professional use of Microsoft Office.

 Strong analytical skills.

 Strong communication skills and ability to multi-task.

 Teamwork oriented.

 Positive, service-oriented attitude with a commitment in providing superior level of service.

3) Account Executive

Account Executive will be responsible for building up a long –term relationships with the client and delivering a world class customer service by responding swiftly to queries and concerns. This individual should have a detailed knowledge of the client portfolio and provide prompt, courteous customer service, which meets or exceeds service standards.

•Years of experience: 1-3

Job Description:

 Revise all Sales Advisors’ turned in applications, verifying the incomplete data with the correspondent individual and ensure accuracy of data.

 Responsible for maintaining customer’s good relationships with the company through successful client management.

 Manage a number of individual and corporate portfolio accounts.

 Manage the customers’ renewal process.

 Manage customers’ payment procedures and handling suspended cases.

 Responsible for pre –authorization for the customer to proceed with treatment procedures.

 Communicate regularly with clients by calling or meeting them face to face to ensure that they are receiving excellent customer service and handling of any problems or objections.

 Handle customers’ claims and requests using internal and client-mandated procedures.

 Follow up with clients to notify them of claim investigation results and any planned adjustments.

 Collaborate with the sales team to enhance portfolio growth.

 Seek innovative solutions to problems and processes to ensure client satisfaction.

 Understand and utilize all resources available to accomplish assigned tasks

 Process internal reports, recognizing applicable deadlines for completion.

Job Requirements:

 Bachelor Degree.

 Proficiency in spoken Arabic and Excellent English.

 Advanced computer skills, with professional use of Microsoft Office.

 Strong communication skills and ability to multi-task.

 Teamwork oriented.

 Positive, service-oriented attitude with a commitment in offering superior service.

 Medical Background or Strong knowledge of the medical insurance industry.

4) Receptionist

Years of experience: 0- 3

Job Description:

 Meet and greet the walk-in customers.

 Handel all office correspondences.

 Handel all incoming calls.

 Responsible for all office appliances and sales tools.

 Assist customers on requests that can be handled internally.

Job Requirements:

 Bachelor’s degree.

 Fluency in English language.

 Excellent computer skills.

 Outstanding communication skills and a self-motivated dynamic personality.

5) Property Consultant

Promotes company’s listed primary and secondary properties to prospect clients to achieve a monthly sales target.

Years of experience: 0- 3 years.

Job Description:

 Prospecting potential individuals using different databases and directories.

 Calling prospects and setting appointments for visits.

 Participating in any organized event to promote company products.

 Continuously generating prospect customers and referrals from every visit.

 Selling products using “face-to-face” selling techniques.

 Ensuring the delivery of all necessary documents.

 Achieving the given monthly targets.

 Filling in daily reports and submitting them to manager as required.

 Nurture and Enrich the external image and perception of the company.

Job Requirements:

 Bachelor’s degree.

 Advanced computer skills

 Strong communication skills and ability to multi-task. Ability to work seamlessly in a team-based environment.

How to apply: If you’re interested, kindly send your CV to: This email address is being protected from spambots. You need JavaScript enabled to view it. and mention “Deraya/job title” in subject.

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