Company name: Emirates NBD
Position: Uniteller
Requirements:
- Fresh Graduates
- Bachelor’s degree with minimum grade Good
- Fluent English Language
- Good Communication Skills
How to apply:
Send your updated CV to This email address is being protected from spambots. You need JavaScript enabled to view it. and CC This email address is being protected from spambots. You need JavaScript enabled to view it.
Job Description:
- Perform Operations transactions (Cash & Non-Cash) in a timely and accurate manner
- Handle, serve, and provide operational services to clients to ensure high quality of service to meet clients' satisfaction within the Bank’s procedures & policies.
- Ensure adherence to branch and regulator policies, recommendations, and CBE regulations.
- Welcome the Bank's clients, receive their instructions, validate, and obtain necessary approvals, then forward to concerned departments to ensure final execution on time.
- Responsible for handling the various operations' transactions with accuracy and efficiency as per bank procedures.
- Handle customer queries & complaints & escalate as appropriate
- Cross Selling of bank products
- Encourage and educate clients to use ATMs, I Net & any other products.
- Handle the first line maintenance in-house ATM.
- Handle client requests efficiently, and promptly as per Bank’s procedures.
- Follow up the execution of clients' instructions in coordination with concerned departments, to ensure proper & accurate service delivery in a timely manner.
Safe keeping of all bank valuables.